Housing

As our statistics show, we dealt with a great variety of housing enquiries such as rent and mortgage arrears, disrepair's, return of deposits and the difficulties of gaining access to the private rented sector. We are firm in our belief that secure and decent housing is a basic requirement. Of all the problems we come across, homelessness is the most distressing.
This year we have been particularly successful in homelessness reviews. A homeless person might be entitled to assistance from the local authority. If the Council issues an adverse decision, the homeless person is entitled to request a review of that decision.
Shelter fieldwork's assisted us even more than usual this year. They not only provided us with advice but actually referred cases to their solicitor and wrote submissions for us. Their help has been invaluable.