All sorts of people volunteer for many different reasons, but one thing that unites them all is that they find it challenging, rewarding and varied. Citizens Advice Bureau volunteering really does provides an opportunity to learn new skills and to develop existing ones. With so many different volunteering opportunities on offer, there's bound to be something to suit you. (See what do our volunteers do?) Nearly one-third of the volunteers who leave the service each year use their experience to secure paid work so there's more to volunteering with us than you might think!

If you decide to become a Citizens Advice Bureau adviser your training is accredited by the Open College Network, and is respected and valued throughout the advice sector. All our volunteer roles will enable you to develop specific expertise. For example, you might improve your IT and organisational skills as an administrator, or learn how to deal with the media as a PR volunteer or develop research skills as a campaigner You'll get the chance to develop your skills in a number of valuable areas, like communication and dealing with the public, as well as increasing your self-confidence through practical hands-on experience. There are opportunities for everyone and you never stop learning! It’s also a chance to put the skills and experience you already have to good use by helping others in your local community. We need people of all ages and backgrounds and are always looking for people with skills in other languages in addition to English to train as advisers.

Meet new people

For many people, the best thing about volunteering for the Citizens Advice Bureau is getting to meet a wide range of people and make new friends. There is a real team spirit at the Bureau, and we provide a supportive environment to make sure that you get the most out of your time with us.

Fit volunteering in with the rest of your life !

Some roles are more flexible than others. We will do our best to find a role for you that fits in with your interests, and we will be as flexible as possible in enabling you to volunteer at the times that suit you best. Many of our trustees, for example, fit their volunteering around full time jobs.

You won’t be out of pocket

The Bureau will cover any travel and any other out-of-pocket costs you have to pay. Above all, it’s a chance to make a real difference. By volunteering for Citizens Advice Bureau you will be playing an active part in improving the lives of millions of people and influencing the development of national and local policies and services. Isn't it time you gave yourself a new challenge?