Welcome to Chelmsford Citizens Advice Bureau

The Chelmsford Citizens Advice Bureau aims to provide the advice people need for the problems they face and campaigns to improve policies and practices that affect people’s lives.

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

News and announcements

Payday Loans
Debt problems with payday loans more than double in one year. As the new payday lending customer charter is launched, Citizens Advice Bureaux across the country are today releasing new figures demonstrating a worrying increase in the number of serious debt cases relating to payday loans... continue reading.

Claims Management Companies
Citizens Advice is urging the Ministry of Justice to ban claims management companies from charging up front fees as over half are not up front about fees and chances of a payout... read more.

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.

Chelmsford Citizens Advice Bureau has been around for 75 years and there are many ways you can help us to ensure we can continue to guide and support people in the future.

Why Support Chelmsford Citizens Advice Bureau?

Chelmsford CAB has been a vital part of the fabric of your community. Today the demand for our services is greater than ever, but at the same time, we are concerned that our funding is becoming inadequate to cover our basic costs.

Bereavement, redundancies, ill health and relationship problems can all suddenly come out of the blue. No-one expects to find themselves in these situations. We are here to support people when they don’t know where else to turn – to explain their options, rights and responsibilities. As a charity we rely on your support. We welcome any financial contribution to the bureau, no matter how small. All donations are very gratefully received and help us keep our services going. So please consider making a donation today.

Every Donation Helps

Whatever you can afford will be much appreciated and will ensure we can continue to support those most in need in our city.

If you would like to donate online please click the Donate button at the top right of this page.

Alternatively cheques made payable to Chelmsford Citizens Advice Bureau can be sent to: -

The Manager
Chelmsford Citizens Advice Bureau,
Burgess Well House,
Coval Lane,