Welcome to Chelmsford Citizens Advice Bureau

The Chelmsford Citizens Advice Bureau aims to provide the advice people need for the problems they face and campaigns to improve policies and practices that affect people’s lives.

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

News and announcements

During July, Citizens Advice Chelmsford is taking part in Scam Awareness month. This is a national campaign run jointly by the Citizens Advice Bureau and Trading Standards, to raise awareness and reduce the risk of individuals falling victim to scams by encouraging people to take action in recognising, preventing and reporting potential scams.

If you think you may be at risk from different scams, guidance is available from www.citizensadvice.org.uk. If you have been a victim of a scam, you can get advice and report it to Trading Standards through Citizens Advice Chelmsford on 03444 111 444 or through the Citizens Advice consumer service on 03454 04 05 06.

No one should have to be a victim of a scam. So remember, get advice, report it and tell others about it.

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.

Donate online

Other ways to support us

Chelmsford Citizens Advice Bureau has been around for 75 years and there are many ways you can help us to ensure we can continue to guide and support people in the future.


Do you shop online? If so please help us raise funds for FREE when you shop online.

Sign up at easyfundraising.org.uk then shop online and raise money for us for free! This is a brilliant way to raise money for our bureau. Shop online with over 2,700 retailers and they'll give a donation every time you buy something, at no extra cost to you.