Welcome to Chelmsford Citizens Advice BureauThe Chelmsford Citizens Advice Bureau aims to provide the advice people need for the problems they face and campaigns to improve policies and practices that affect people’s lives.
The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
News and announcements
Debt problems with payday loans more than double in one year. As the new payday lending customer charter is launched, Citizens Advice Bureaux across the country are today releasing new figures demonstrating a worrying increase in the number of serious debt cases relating to payday loans... continue reading.
Claims Management Companies
Citizens Advice is urging the Ministry of Justice to ban claims management companies from charging up front fees as over half are not up front about fees and chances of a payout... read more.
What benefits can I get; Help if on a low income; In work or looking for work; Sick or disabled people and carers; Children and young people; Older people; Armed forces and veterans; Benefits and bereavement; Coming from abroad and claiming benefits.
Help with debt; Mortgage problems; Rent arrears; Action your creditor can take if you stop paying your debts.
Rights at work; Problems at work; Work comes to an end; Time off work; Discrimination; Health and safety at work; Self-employed or looking for work; Young people.
Finding a place to live; Mortgage problems; Renting a home; Rent arrears; Moving and improving your home; Problems where you live.
Living together, marriage and civil partnership; Relationship problems; Children and young people; Looking after people; Death and wills; Birth certificates and changing your name.
Consumer; Law and rights; Discrimination; Tax; Healthcare; Education.