Welcome to Chelmsford Citizens Advice Bureau

The Chelmsford Citizens Advice Bureau aims to provide the advice people need for the problems they face and campaigns to improve policies and practices that affect people’s lives.

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

News and announcements

Payday Loans
Debt problems with payday loans more than double in one year. As the new payday lending customer charter is launched, Citizens Advice Bureaux across the country are today releasing new figures demonstrating a worrying increase in the number of serious debt cases relating to payday loans... continue reading.

Claims Management Companies
Citizens Advice is urging the Ministry of Justice to ban claims management companies from charging up front fees as over half are not up front about fees and chances of a payout... read more.

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.